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Trips → Export downloads every trip as a CSV file you can open in Excel, Numbers, or Google Sheets. The same menu exports your calendar events as their own CSV. Either file goes back in through Import a CSV, on the web and in the app.

Settings → Delete account, in either the website or the mobile app. It removes your account, every trip and event, and every file you uploaded. It's immediate and cannot be undone, so export first if you want a copy.

If you only want to clear your records but keep the account, use Delete all data on the same screen.

Yes — sign in with your email address, with Apple, or with Google. That's what keeps your trips in step between the website and the app, and what means a lost phone doesn't cost you your travel history. See the privacy policy for exactly what an account stores.

Check your spam folder first. Codes expire after a few minutes, so request a fresh one if the last is older than that. If it still doesn't arrive, email us with the address you're trying to use.

It works best with a clear itinerary, boarding pass, or a spreadsheet with one trip per row. If dates are ambiguous it will ask you rather than guess. Every extracted trip is editable before you save, so check the dates and ports before confirming.

AI import needs you to be signed in, and is limited to a set number of imports per hour and per day. If you hit the limit, wait it out or add the remaining trips manually.

No. Nivaas implements the residency-day rules as we understand them and is intended for planning. Confirm anything that affects a filing with a qualified tax professional.

Please report it to support@tracknivaas.com rather than posting it publicly, and we'll look at it promptly.